Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Aspen Fasteners is a distributor of commercial grade fasteners. Our product is purchased from manufacturers and importers and distributors. They are responsible for inspecting the parts they supply as they are in the best position to properly test the parts that they make. Certifications are available for certain but not all products. We are distributors of fasteners and are not manufacturers, designers or engineers nor involved in any way with the application. Therefore, we are unable to recommend any particular application. It is the responsibility of those who purchase from us to select the proper part and to test those parts at a level that is commensurate with the nature of the application.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Aspen Fasteners Inc.. The collective work includes works that are licensed to Aspen Fasteners Inc.. Copyright 2009, Aspen Fasteners Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Aspen Fasteners Inc. or purchasing Aspen Fasteners Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Aspen Fasteners Inc. or to purchase Aspen Fasteners Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Aspen Fasteners Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Aspen Fasteners Inc. used in the site are trademarks or registered trademarks of Aspen Fasteners Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Aspen Fasteners Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Aspen Fasteners Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Aspen Fasteners Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

The information contained on these pages has been gathered from numerous sources from the Internet and other industry sources and is provided to you free of charge for reference purposes only. For specific advice, please consult a certified engineer.

Limitation of Liability

Aspen Fasteners Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Aspen Fasteners Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Liability: Claims against Aspen Fasteners shall be limited to a credit for the price billed or paid for improper merchandise. Seller shall not be responsible for buyer's manufacturing costs, labor, alternate purchases, extra freight, replating, plating, lost profit, good will, recall costs or other incidental or consequential damages.

Typographical Errors

In the event that a Aspen Fasteners Inc. product is mistakenly listed at an incorrect price, Aspen Fasteners Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Aspen Fasteners Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Aspen Fasteners Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Aspen Fasteners Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Aspen Fasteners Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Aspen Fasteners Inc..


Your use of this site shall be governed in all respects by the laws of the province of Quebec, Canada, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Aspen Fasteners Inc. products) shall be in the provincial courts located in Montreal, Quebec. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Aspen Fasteners Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Aspen Fasteners Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Aspen Fasteners Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Aspen Fasteners Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Aspen Fasteners Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Aspen Fasteners Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Aspen Fasteners Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Aspen Fasteners Inc. in its sole discretion.


You agree to indemnify, defend, and hold harmless Aspen Fasteners Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Aspen Fasteners Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Aspen Fasteners Inc., Aspen Fasteners Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Aspen Fasteners Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Aspen Fasteners Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


The copyrighted images are schematic representations of the products and are artistic interpretations which may not accurately reflect the appearance, proportions and/or relative dimensions of the actual products


A return authorization number is required to return an item. Materials received by ASPEN Fasteners without prior approval and authorization number will be returned, freight collect, to the Purchaser. Returning materials for credit or exchange are subject to a minimum restocking charge of $25.00 or 25% of purchase value of goods. The restock fee applies to all returns with the exception of returns due to manufacturing defects and order processing errors. All returns should be shipped freight prepaid. If ASPEN Fasteners determines the product to be defective, or a result of a processing error, Purchaser’s account will be credited, including the appropriate freight charges. All returns must be accompanied by a Return Authorization Form provided by ASPEN Fasteners. All returns must be received within 30 days. Returned items must be unaltered in any way, and must be in the original packaging.

Customs, Duties and Taxes

For orders shipped outside of the USA, unless otherwise arranged, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Technical and Dimensional Specifications Disclaimer

Dimensional data and technical information provided by Aspen Fasteners is public domain and has not been acquired through or reviewed by the standards agencies, It has been completed and compiled by Aspen Fasteners from publically available information and is for reference only; where discrepancies are found they are subject to change without notice. Aspen Fasteners makes no warranties or representations regarding the accuracy and validity of such information and data, and in order to ensure your interest we suggest you contact the relevant standards authority for total accuracy, fine detail and supporting information.